Shipping & Returns
Shipping methods for the contiguous USA :
* Shipments to all other countries will incur additional shipping charges, call for a quote.
* Parts are shipped via Fedex or USPS to your address.
* Fedex shipments require a street address.
* You must include a complete address.
* Your order will not be shipped without a full address.
* Standard business delivery is Monday - Friday
FREE GROUND SHIPPING FOR MOST ORDERS OVER $300.00 WITHIN THE CONTIGUOUS U.S. ONLY!
All import duties and taxes that your country applies to purchases are the responsibility of the receiving customer. Please be aware of these charges before you order. Our shipping quote does not include these charges. If you refuse or send back the package, unfortunately the package will be destroyed and the order will not be refunded due to the high cost of paying return duties and taxes.
Free Shipping offers DO NOT apply to International shipments.
We only use Fedex for shipping International orders.
Due to the increased risk of fraudulent activity, we may have to ask for further information for your order. Please include a valid email address and telephone number with your order.
Due to the high cost of shipping to International locations, we recommend calling or emailing us with any questions you may have about the product and it's sizing. Unfortunately, due to the high cost of shipping, International orders are NOT eligible for returns or exchanges.
Order Cancellations, Refusals, and Address Changes
Requests must be made by phone or email. We will do our best to cancel orders but but no guarantees.
If GoPowerSports.com sends the correct items to the address on order and it is refused by the customer, all shipping charges to and from the customer will be deducted from the refund. This includes all shipping charges for any items advertising Free Shipping.
If you find yourself in a special circumstance that requires you to refuse a package, please contact us first for approval.
Adding Additional Items to a Previous Order
We cannot guarantee that requests to add items to previous order will ship with the original order. We will make every attempt to do so but we cannot guarantee it. Additional shipping charges will apply.
If You Input The Wrong Ship To Address
Be sure to double check your shipping information once you get your order confirmation email.
Unfortunately, every carrier charges additional amounts to either redirect or reship packages due to incorrect addresses. If you omit the correct street address, apartment number, PO box, zip code, etc. we have no choice but to pass on the additional charges to you for the additional cost. This can range from $5 to $35 depending upon the region and the reason. Please contact us as soon as possible if you have entered the wrong address on the order.
Despite our best efforts, particularly popular items can sell out and when this is the case, we will inform you of the expected earliest delivery date. Please inform us should you wish to cancel back order at any time you will receive a full refund.
No returns on Electrical items, Build Your Own Tire Assembly ,Performance Parts and Apparel .
We will not accept individual parts from kits, complete kits are returnable.
- Click Here to request an RMA from your Completed Orders section in the My Account section.
- The item(s) must be returned within 30 days of the order date, over 45 days we will not accept return.
- Include the original receipt or a copy of receipt with the returned merchandise.
- The item(s) must be returned without being used / mounted or damaged in any way, must be in new condition in original packaging.
- Send the return items PREPAID to our warehouse.
- Customer is responsible for shipping charges both ways, ( actual shipping charges on orders shipped free shipping).
- All returns will be charged a 15% restocking fee if returned within the 30 day period, if between 30 and 45 days a 25% restock fee will incur.
- We do not exchange parts, any parts that are eligible for return can be sent back for a refund.
1375 S. Main St.
Keller, TX 76248